| Customer service excellence |
We place customer satisfaction at the centre of everything we do, and it shows: more than 80% of our business is repeat businessWe value our customers' feedback and comments because we know what a valuable opportunity for improvement it represents.Communication and InteractionWe like to make it easy to do business with Cipherion Translations. We maintain strong, open communication channels at all times during your project, and provide regular project status reports. To build strong long-term customer relationships, we also recommend quarterly business reviews to plan for upcoming requirements and annual performance reviews to tailor our service to your requirements. Epic Digital Media www.epicdigitalmedia.com I had worked with Cipherion Translations prior to selling my first company. Once we decided to launch Epic Digital Media, we knew we had to focus on a global market. Working with Cipherion Translations makes this really easy. We've had great success with the translations – they employed a really youthful translation team and the feedback we got from customers was fantastic. Paul Coyle - Managing Director |





